Managed Services that Keep Your Analytics Running

Capitalize provides managed services for your analytics and automation platforms — keeping them healthy, secure, and evolving so your teams can focus on decisions, not downtime.

Not sure where to start? Two fast, low-risk ways.

Explore where managed services can relieve the most pressure and create the most impact for your team.

 

Ideation Session

A focused ideation conversation where we map your current reality — firefights, bottlenecks, and wish-list improvements.

 

  • Clarify What to Hand Off: Identify which platform tasks drain the most time and should shift to a managed partner.
  • Spot High-Impact Opportunities: Surface the areas where proactive monitoring, optimization, or transformation would deliver the biggest win.
  • Shape a Potential Model: Walk away with a clearer sense of what a right-sized managed services engagement could include for you.

Readiness Assessment

Understand how ready you are for managed services — and where you stand to gain the most.

 

  • Reveal Hidden Risks: See where your current support approach leaves you vulnerable to outages, performance issues, or key-person dependencies.

  • Quantify the Strain: Understand how much effort your team is spending on “keeping the lights on” versus strategic work.

  • Highlight Value Levers: Pinpoint the areas (KTLO, continuous improvement, or transformation) where managed services could create the fastest impact.

Reliable, Optimized, Always-On Analytics Support

Get help exactly where you need it — from targeted support in one area to a fully customized managed services package.

 

Platform Administration & Upgrades

Server setup, patching, and annual upgrades: keep environments current and supported.

User & Access Management

Onboarding/offboarding: manage licenses, permissions, and collections so the right people have the right access.

Health Monitoring & Outage Response

Platform monitoring and outage support: detect issues early and respond quickly when things go wrong.

Enhancement Intake & Prioritization

Ideation & intake: capture, vet, and prioritize improvement requests from the business.

Release & SDLC Management

SDLC phase management: manage changes through dev, test, and prod with automated deployments between environments.

Performance & Capacity Optimization

Active job monitoring and demand forecasting: identify bottlenecks and tune workloads before they impact users.

Usage & Telemetry Analytics

Customer-managed telemetry and desktop usage dashboards: understand who’s using what, and where value is created.

Training & Enablement

Training and certification: upskill users and admins so more of the organization can confidently self-serve.

Configuration & Governance Coaching

Configuration review/recommendations: align settings, standards, and governance with best practices.

Platform Modernization Projects

Migration targets from designer to server: move critical assets to scalable, governed environments.

Strategic Roadmapping

Transformation planning: identify opportunities to consolidate platforms, modernize architecture, and introduce new capabilities.

Change Adoption Support

Guided rollout and communication: help stakeholders adopt new ways of working as your environment evolves.

Schedule a 30-Minute Consultation

Tell us how you’re supporting your analytics and automation platforms today, and we’ll show you how managed services can reduce risk, free up your team, and unlock more value.

Reduce Platform Risk Without Overloading Your Team

With Capitalize Managed Services, you get a dedicated team that proactively maintains and tunes your environment so your business can depend on it.

  • Fewer Fire Drills: Cut down on unplanned outages, broken dashboards, and last-minute scrambles that derail your team’s day.
  • Stronger Platform Health: Improve stability, performance, and security with consistent monitoring, patching, and best-practice configuration.
  • Time Back for High-Value Work: Free your internal team from routine support tasks so they can focus on strategy, innovation, and partnering with the business.

A Managed Services Model That Adapts As You Grow

Our approach to managed services is intentionally flexible. As your environment and priorities change, your managed services model changes with you.

  • Right-Sized Engagement: Choose the level of coverage and involvement that fits your current team capacity, budget, and risk tolerance.

  • Clear Rhythm of Collaboration: Work within a predictable cadence of check-ins, reviews, and planning sessions tailored to your organization.

  • Pathway to Transformation: Use managed services as a foundation to drive bigger initiatives like modernization, migrations, and new platform capabilities.

 
 

A Managed Services Model Built Around Your Business

We combine steady, reliable support with proactive guidance so your platforms keep improving — not just staying online.

 

1

Understand Your Environment & Goals

We start by learning your platforms, current pain points, and what “good” looks like for your teams. Together, we align on scope, responsibilities, and the right service tier.

2

Stabilize, Standardize & Automate

We put monitoring, processes, and SLAs in place to reduce noise and risk. From there, we standardize how changes move through environments and automate wherever possible.

3

Optimize & Transform Over Time

Once the lights are reliably on, we shift focus to continuous improvement and transformation — finding new ways to increase adoption, performance, and business value.

Let Capitalize Run Your Platforms — So You Can Run the Business.

Tell us how you’re supporting your analytics and automation platforms today, and we’ll show you how managed services can reduce risk, free up your team, and unlock more value.

 

Schedule a 30-min complimentary Managed Services review

Trusted Brands